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Gnosis Pay
Troubleshooting & Technical Topics

Troubleshooting & Technical Topics

Find solutions when things go wrong. Resolve common issues, dive deeper into the tech behind Gnosis Pay, and get help for blockchain-specific problems like sending funds to the wrong network.

Common Questions & Fixes

How to Get Support for Your Gnosis Pay Account
How to Clear Your Browser Cache and Cookies
Understanding Source of Funds and Source of Wealth Requests
Why Curve Transactions Are Ineligible for Cashback

Understanding the Technology

What is a SAFE Wallet and How Does Gnosis Pay Use It?
Why Gnosis Pay Creates a New SAFE Wallet For You
Why Your Gnosis Pay Safe is "View-Only" in the Safe{Wallet} App
Introduction to Gnosis Chain for Gnosis Pay Users
Understanding EURe, GBPe, and USDCe Stablecoins
Do I Need to Pay Gas Fees with Gnosis Pay?

See all 7 articles

Blockchain & Wallet Support

Fixing the “Invalid Safe Configuration” Error
Setting Up an External Wallet for Gnosis Chain
How to Get Free xDai from the Faucet
Help! I Sent Funds on the Wrong Blockchain Network
Recovering Unsupported Tokens Sent to Your Gnosis Pay Safe