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  1. Gnosis Pay
  2. Card & Transactions

Card & Transactions

Manage the daily use of your Gnosis Card. Learn how to activate your card, set limits, and understand fees. Find help for viewing transactions, handling declines, or disputing a charge.

Activating & Setting Up Your Card

  • How to Activate Your Gnosis Pay Card
  • Viewing, Changing and Unblocking Your Card PIN
  • Adding Your Gnosis Pay Card to Google Wallet
  • Using Your Gnosis Pay Card with Apple Pay

Using Your Card

  • Where Can I Use My Gnosis Pay Card ?
  • Understanding Your Card's Fees and Limits
  • Card Limitations and Restrictions
  • Making Secure Online Payments with 3D Secure

Managing Transactions

  • How to View Your Transaction History
  • Understanding Transaction Statuses (Pending, Cleared, Declined)
  • Why Was My Transaction Declined ? Common Reasons
  • Understanding Pre-Authorizations and Final Charges
  • Handling Duplicate or Unrecognised Transactions

Refunds & Disputes

  • Reversals, Refunds and Chargebacks : What's the Difference ?
  • How Transaction Refunds Work (Timelines & Process)
  • How to Dispute a Transaction : Step-by-Step Guide
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