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Gnosis Pay
Card & Transactions

Card & Transactions

Manage the daily use of your Gnosis Card. Learn how to activate your card, set limits, and understand fees. Find help for viewing transactions, handling declines, or disputing a charge.

Activating & Setting Up Your Card

How to Activate Your Gnosis Pay Card
Viewing, Changing and Unblocking Your Card PIN
Adding Your Gnosis Pay Card to Google Wallet
Using Your Gnosis Pay Card with Apple Pay

Using Your Card

Where Can I Use My Gnosis Pay Card ?
Understanding Your Card's Fees and Limits
Card Limitations and Restrictions
Making Secure Online Payments with 3D Secure

Managing Transactions

How to View Your Transaction History
Understanding Transaction Statuses (Pending, Cleared, Declined)
Why Was My Transaction Declined ? Common Reasons
Understanding Pre-Authorizations and Final Charges
Handling Duplicate or Unrecognised Transactions

Refunds & Disputes

Reversals, Refunds and Chargebacks : What's the Difference ?
How Transaction Refunds Work (Timelines & Process)
How to Dispute a Transaction : Step-by-Step Guide