Getting money to a bank account

YOU ALREADY HAVE A MONERIUM ACCOUNT

One was created for you when you got your IBAN, using the same email address as your Gnosis Pay account - even if you've never logged into it.

Go to monerium.app and sign in with that email. If you never set a password, use Forgot password to create one.

From your Monerium account you can see your IBAN, link new wallets, choose which wallet your IBAN points to, and send funds to a bank account.

HOW YOUR IBAN AND YOUR SAFE RELATE

Your IBAN is attached to your own wallet, not to your Gnosis Card Safe. That one fact explains how money moves in both directions.

Money coming in. Transfers into your IBAN are converted to EURe and arrive in your own wallet. You then move them into your Card Safe yourself if you want to spend them.

Money going out. The off-ramp works from your own wallet too, not from the Card Safe - so sending funds to a bank is a two-stage move: get them out of the Safe first, then send them to your bank.

What this means after your card stops. Your IBAN carries on working, and money will keep arriving in that wallet. If anything regular pays in - salary, a standing order, payments from other people - either redirect it or point your IBAN at a wallet you're actively using, otherwise it accumulates somewhere you've stopped looking.

HOW TO DO IT

1. Send your EURe out of your Gnosis Pay Safe to your own wallet (EOA) - Rabby, MetaMask or similar, on Gnosis Chain. 📄 Withdrawing after your card stops

2. Log in to monerium.app with the same email address as your Gnosis Pay account

3. Link that wallet under Wallets → Link Wallet

4. Send to your bank. Select the wallet holding your EURe and follow the prompts to send to your SEPA bank account

If your app has a built-in withdraw-to-bank option, you can use that instead - same principle, fewer steps.

Gnosis Pay can't help with errors made on the Monerium website. Contact Monerium support for anything on their side.

WHO PROVIDES WHAT

They're two separate companies, which is why your IBAN doesn't end when the Gnosis Pay card does. Monerium remains our partner both now and on our new platform, so your account with them continues either way.

MOVING YOUR IBAN TO A DIFFERENT WALLET

You do this in your Monerium account rather than in Gnosis Pay. Log in at monerium.app, link the wallet you want to use under Wallets, and set your IBAN to point at it.

WHO TO CONTACT